RDI: Retail Display Installations Ltd Privacy Statement
This privacy statement makes clear what data we collect, how we use it and your rights to control that information. Our privacy statement reflects the standards established by the General Data Protection Regulation (GDPR).
We respect your personal data. We have never and will never sell it to third parties.
Our Privacy Policy explains how RDI: Retail Display Installations collects, uses, and discloses information about you. The terms “RDI: Retail Display Installations,” “we,” “us,” and “our” include RDI: Retail Display Installations and our affiliates. We use the terms “you,” and “your” to mean any person using our platform or attending related events. This Privacy Policy applies to the processing of information about individuals that we collect when you use our “Platform,” which means any website, RDI: Retail Display Installations Project Management Tool, application, social media or services we offer, or when you communicate with us. For more information about the RDI: Retail Display Installations Privacy Statement, please see our FAQ. If you have specific questions or concerns about the use of your data, please contact enquiries@rdi-uk.com we’re here and happy to help.
The Types of Personal Information We Collect
Information you provide to us
We collect information you voluntarily provide to us, such as your name, phone number and email address; for instance, when you want to learn more about RDI: Retail Display Installations Platform(s) and Services or when you contact us for assistance.
Information we collect automatically
We automatically collect information about you, such as Functional Data and Additional Usage Data this regards your use of your RDI: Retail Display Installations Platform(s). We may, for example, collect information about the type of device you use to access our websites, the operating system and version, your IP address, your general geographic location, as indicated by your IP address, your browser type, the webpages you view on our websites, whether you interact with content available on our websites and how.
Information obtained from other sources
We may receive information about you from other sources, including third parties with whom we engage. We may also receive information about you from social media platforms, for instance, when you interact with us on those platforms. We protect data obtained from third parties according to the practices described in this Statement and we also apply any additional restrictions imposed by the source of data.
Information of children
RDI: Retail Display Installations does not target and is not intended to attract children under the age of sixteen. Although visitors of all ages may navigate through our websites we do not knowingly collect or request personal information from those under the age of sixteen without parental consent. If, following a notification from a parent, guardian or discovery by other means, a child under sixteen has been improperly registered on our site by using false information, we will cancel the child’s account and delete the child’s personal information from our records.
Customer Interactions with RDI: Retail Display Installations
To make the information in this Statement easy to understand, we have highlighted different occasions when RDI: Retail Display Installations could potentially collect personal information from customers. The customer interactions with RDI: Retail Display Installations are broken down into the following segments:
Learning about RDI: Retail Display Installations
As you gather more information about RDI: Retail Display Installations, you may virtually or physically visit a site that we own. Examples include browsing our website. To learn more about RDI: Retail Display Installations Platform(s), you may voluntarily provide personal information, such as your name and email address during these interactions.
Why: We use this information to share news about events and Platform(s) offered by RDI: Retail Display Installations. Additionally, the IP address helps us to understand geographic information about our website visitors better, so that we can improve our website for everyone. It is our legitimate interest to process your personal data for these purposes.
How We Use Personal Information
RDI: Retail Display Installations uses the data we collect to provide you with the Platform(s) and Services we offer, which includes using data to improve and personalise your experiences. We also use the data to communicate with you, for example, informing you about your account, new Platform(s) or services available, security and other types of updates.
RDI: Retail Display Installations uses the data for the following purposes:
- Customer Support
- Services Improvement
- Security, Safety, and Dispute Resolution
- Business Operations
- Communication, Marketing and Advertising
Security, Safety and Dispute Resolution
We use data to protect the security and safety of our RDI: Retail Display Installations Platform(s) and our customers, to detect and prevent fraud, to resolve disputes and enforce our agreements. This processing is necessary to serve our legitimate interest.
Business Operations
We use data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business. This processing is necessary to serve our legitimate interest.
Communication, Marketing and Advertising
We use the data we collect to deliver and personalise our communications with you. For example, we may contact you by email or other means of electronic communication) to inform you about new RDI: Retail Display Installations Platform(s) or Services, security or software updates, update you on a support issue, invite you to take part in a survey. This processing is necessary to serve our legitimate interest.
To give you a better understanding of the personal information we collect and use in different occasions you may interact with RDI: Retail Display Installations, please see the sections below.
How We May Share Personal Information
RDI: Retail Display Installations does not and will not sell personal information about our customers. We only disclose your data as described in this Statement. We may share information with the following types of third parties.
Third Party Vendors
RDI: Retail Display Installations uses a variety of third-party vendors to carry out services like website management and hosting, online Platform(s) purchases and shipping, credit card processing and email communications. We only share your personal data as necessary. To complete a transaction, provide a Platform(s) or Service you have requested or authorised and only with vendors or agents working on our behalf for the purposes described in this Statement. In this case, your personal information will be shared with these agents or contractors but only for the purpose of performing services on behalf of RDI: Retail Display Installations and in accordance with this Statement. It is our legitimate interest to process your personal data for these purposes. For questions about third-party vendors, please send an email to enquiries@rdi-uk.com.
Compelled Disclosure
When legally required, strictly necessary for the performance of the services or to protect our rights, or the rights of our affiliates or users, we disclose your personal information to law enforcement authorities, investigative organisations, our affiliates or in legal proceedings.
The Legal Bases for Using Personal Information
There are different legal bases that we rely on to use your personal information, namely:
Performance of a contract
The use of your personal information may be necessary to perform the agreement you have with us.
Legitimate interests
We may use your personal information for our legitimate interests. For example, we rely on our legitimate interest to analyse and improve our RDI: Retail Display Installations Platform(s) and Services and the content on our websites, to send you notifications about software updates or information about RDI: Retail Display Installations Platform(s) and Services or to use your personal information for administrative, fraud detection or legal purposes.
Where we process your personal information based on our legitimate interest and no opt-out mechanism is available to you, you may exercise your right to object by sending an email to enquiries@rdi-uk.com.
Security, Storage and Retention of Personal Information We Collect
Security
RDI: Retail Display Installations is committed to protecting the security of your personal information. However, while we take reasonable precautions to guard the personal information we collect, no security system is impenetrable.
While no Service is completely secure, RDI: Retail Display Installations takes precautionary measures to help prevent information about you from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction. For example, we store the personal data you provide on computer systems that have limited access and that are in controlled facilities. We also ensure that our third-party data centre vendors provide adequate security measures.
If you have any questions about the security of your personal information, you can contact us at enquiries@rdi-uk.com.
Storage
Personal data collected by RDI: Retail Display Installations may be stored and processed in the United Kingdom or in any other country where RDI: Retail Display Installations or its affiliates, subsidiaries or service providers are located or maintain facilities
Retention
RDI: Retail Display Installations will retain your personal information for as long as we deem it necessary to enable you to use the website and to provide services to you, to comply with applicable laws (including those regarding document retention), resolve disputes with any parties and otherwise as necessary to allow us to conduct our business. All personal information we retain will be subject to this Privacy Statement and our internal retention guidelines. If you have a question about a specific retention period for certain types of personal information we process about you, please send an email to enquiries@rdi-uk.com.
Your Rights and Choices
- Your Rights
We want you to be in control of how your personal information is used by us. Subject to local law, you can do this in the following ways:
- you can ask us for a copy of the personal information we hold about you;
- you can inform us of any changes to your personal information, or if you want us to correct any of the personal information we hold about you;
- in certain situations, you can ask us to erase, block or restrict the personal information we hold about you, or object to particular ways in which we are using your personal information;
- and in certain situations, you can also ask us to send the personal information you have given us to a third party.
Where we are using your personal information on the basis of your consent, you are entitled to withdraw that consent at any time. Moreover, where we process your personal information based on legitimate interest or the public interest, you have the right to object at any time to that use of your personal information.
We rely on you to ensure that your personal information is complete, accurate and up to date. Please do inform us promptly of any changes to or inaccuracies in your personal information by contacting enquiries@rdi-uk.com.
We will respond to your request as soon as possible but certainly within 30 days. For more information about how you can control the collection and use of Additional Usage Data and your Communication, Marketing and Advertising Preferences, please visit Your Choices sections below.
We are committed to working with you to obtain a fair resolution of any complaint or concern you may have about our use of your personal information. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to file a complaint with the data protection authority in your country.
Your Communication, Marketing and Advertising Preferences
You can opt out of receiving direct marketing communications from RDI: Retail Display Installations by following the instructions included on our website under Privacy – Terms & Conditions. You can also opt out of email subscriptions by updating your Profile and Contact Options in your RDI: Retail Display Installations account. We respect your choice, and we will stop sending you promotional emails once you unsubscribe.
Please note, regardless of your communication settings, we will continue to communicate with you regarding changes to terms and conditions, policy updates, RDI: Retail Display Installations Platform(s) software updates, routine customer service messages delivery of Platform(s), service interruptions or data breaches.
Frequently asked Questions (FAQ’s)
The following are basic questions you may have about our privacy statement. We recommend that you read the detailed statement above for additional details.
What is the GDPR?
The GDPR is a regulation intended to strengthen and unify data protection for everyone within the European Union (EU). As we believe that all our customers can benefit from its mandates, we’re implementing it globally. The GDPR requires greater openness and transparency from companies on how they collect, store and use personal data, while also imposing tighter limits on the use of personal data. You can learn more here.
How often do you anticipate updating your privacy statement?
We will update our privacy statement as necessary to ensure that our policies are in line with international regulations, our Platform(s) and business practices.
What information does RDI: Retail Display Installations collect about me?
RDI: Retail Display Installations collects your name, phone number, email address, delivery address, payment information, location data, IP address, social identifiers and other similar technologies.
Why does RDI: Retail Display Installations need my information?
RDI: Retail Display Installations uses data to provide you with the best experience from the Platform(s) and services we offer, which includes using data to improve and personalise your experiences. We also use data to communicate with you, for example, informing you about your account, new Platform(s) or services available, security and other types of updates.
How is my information used?
RDI: Retail Display Installations uses data for the following purposes:
- Platform(s) Improvement
- Future Platform(s) Development
- Customer Support
- Security, Safety, and Dispute Resolution
- Communication and Marketing
Can I opt out of sharing my information with RDI: Retail Display Installations?
Yes, you can opt out of submitting certain types of personal information to RDI: Retail Display Installations, for instance, additional usage data such as performance and activity information.
How do I delete my personal data from RDI: Retail Display Installations and what are the consequences?
You can always send us an email via enquiries@rdi-uk.com.
How long does RDI: Retail Display Installations keep my information?
RDI: Retail Display Installations retains personal data for as long as necessary to provide Services, support your Platform(s) and fulfil transactions you have requested, or for other essential purposes such as complying with our legal obligations, and resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different Platform(s) or Services, actual retention periods can vary significantly.
What safeguards are in place for children?
RDI: Retail Display Installations does not target and is not intended to attract children. RDI: Retail Display Installations does not knowingly solicit personal information from children or send them requests for personal information. Although visitors of all ages may navigate through our website, we do not intentionally collect personal information from those under the age of sixteen.
How can I contact RDI: Retail Display Installations if I have questions regarding RDI: Retail Display Installations’ privacy statement?
If you have any questions about the use of your personal information, please email enquiries@rdi-uk.com.